CASE STUDY
Training For Enterprise Resource Planning System
About Client
Our client is one of the leading companies in the information and entertainment industry. They have a reputation for providing innovative and lucrative entertainment experiences worldwide.
The company’s business segments entail theme parks, consumer items, experiences, media networks, and more. They now employ over 100,000 people throughout the globe, operating in at least 50 countries.
Client Requirements and Challenges
Requirement
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Create eLearning courses for the training of theme parks staff on Enterprise Resource Planning system.
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The courses need to be translated into 20 different languages.
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1 month turnaround time for project delivery.
Challenges
The customer wanted to teach the ERP system to its theme park staff worldwide. They were sure that their internal workers' understanding of the system was critical to the wellbeing of their customers and employees.
One of the most challenging aspects of designing the course was translating it into 20 various languages in a month.
OUR SOLUTION
Because we needed to work on many languages simultaneously, we picked Adobe Captivate as the authoring tool because we believed it would allow us to translate and localize content quickly.
We used an agile development methodology and ensured we frequently communicated with the customer and the client's reviewers. Additionally, we created a checklist to keep us on track with the deliverables till the deadline. Finally, we established robust quality processes for the translated content after each stage.
The Result
We met the customer's deadline with zero disruption to the project. The project was both completed on time and on budget. Most importantly, our translated content was error-free, high quality, and user-friendly. The translation work was developed by a team of native speakers, which means that the quality was guaranteed and the content was translated very easily.
Working with Kyteway has been a great experience. The team has been available and quick to react when we need help, and they have come up with solutions that work for our business.
David Downrus, Vice President
TRANSFORMATION IN 4 STEPS
Discover
we collaborate with key stakeholders to gain a thorough understanding of your training requirements, your users, the learning content and the performance objectives.
Design
we will initially develop a ‘proof of concept’ for you. This gives you an idea of what the end product will look like.
Development
You review the course and advise us of any changes. We will implement the changes and send the final package back to you for your final review and sign-off.
Deployment
Once the course is approved and signed off, we will work closely with you to deploy the developed eLearning module via your selected LMS.
